Troubleshoot iPhone not Ringing Incoming Calls & Messages

Have you ever had the experience that an iPhone is not ringing or making alert sounds out of the blue, and missed many urgent incoming calls? I really did and I have searched many tips to solve this. This issue was even asked by some iPhone 6 / 6 Plus users.
Firstly, Make sure the "Ringer and Alerts" volume is not muted, you can go to Settings > Sounds And turn up the volume by sliding the volume button to right.

If it doesn’t work, the following solutions you may give it a try:
1. Check and Clean the iPhone Receiver
Check your iPhone receiver is good by playing a song or videos, and make sure your iPhone receiver is clean. The iPhone receiver is easily exposed to dirt and dust. You can use a soft thing (like a toothpick) to dig out the dust and dirt.

2. Turn off the “Mute Button”
Check to see if the mute button has been enabled on the iPhone. If you can see an orange strip next to the button, then the mute button is enabled. Once it turns on, you are unable to hear any sounds while receiving calls and messages. Make sure it is turned off.

3. Turn off the “Do Not Disturb” Mode
When the DND mode is on, the iPhone could be completely silent and cannot see all the alerts, notifications, calls and others. So you need to turn it off and you will be back to receiving calls and messages notifications.

4. Reboot your iPhone
Sometimes the iPhone would have some unknown bugs/errors or other something wrong, one of easy and fast solutions is to reboot iPhone. Usually, the “No Sound” problem can be fixed after turning on iPhone again.

5. Erase All Content and Settings
If those ways above don’t work, you can contact the Apple services by going to their official website and see if there are any other ways to solve it. If you don’t want to do that, you can do this only as a last solution because it can be quite a hassle. Navigating to Settings > General > Reset > Erase All Content and Settings. Make sure that you backup your iPhone via FonePaw iOS Transfer, or you will lose all of your data on iPhone.

What’s more, some people said that it was a Bluetooth DAB radio controller app installed. And turned off Bluetooth and the phone sound will return.

That’s it. If you have any other solutions, please share them in the comments below.

How to Move iTunes Library to An External Drive

If you are using iTunes and you want to backup and restore your iTunes Library. Firstly, you can back up your iTunes library by consolidating your library into one folder, and then copying the folder to an external drive.

Part 1. Consolidate Your iTunes Library
Firstly, consolidation ensures all of your the items in your library are in one place. So you will be recommended to consolidate your iTunes Library before moving your iTunes library to an external storage.

1. Open iTunes on your computer and go to iTunes Preferences:
On Mac: Choose iTunes > Preferences.
On Windows: Choose Edit > Preferences.
2. Click Advanced.
3. Make sure the option to "Copy files to iTunes Media folder when adding to library" is selected.
“When you select this option and add files to iTunes, iTunes places copies of the originals in the iTunes Media folder. The original files are left in their original locations.”

If you’d like to save space on your computer, you can delete the original files after you confirm that they're in the iTunes Media folder.
4. Click OK and choose File > Library > Organize Library.
5. Select the option to "Consolidate files” and click OK.

Part 2. Move iTunes folder to External Drive
To copy all the items in your iTunes library including the iTunes Library file that holds all your playlists, playcounts, ratings, and other data to your external drive:
1. Quit iTunes and locate your external drive.
Mac: On the desktop or Finder sidebar.
Windows: In My Computer.
2. Locate your iTunes folder: By default, the iTunes folder is located in:
Mac: Finder > username > Music
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista: \Users\username\My Music\
Windows 7 or 8: \Users\username\Music\
“If the iTunes folder is not in the default location listed above, find the iTunes folder by following these steps:
(1)Open iTunes Preferences:
Mac: Choose iTunes > Preferences.
Windows: Choose Edit > Preferences.
(2)Click Advanced.
The location of your iTunes folder will be listed in the "iTunes Media folder location" box.”

3. Drag the iTunes folder to your external drive. This can take a while if you have a lot of items.

Part 3. Restore your iTunes Library
When you need to restore the iTunes Library backup from your external drive to your computer, you can follow these steps:
1. Quit iTunes and locate your external drive.
Mac: On the Desktop or Finder sidebar.
Windows: In My Computer.
2. Drag the iTunes folder (backed up earlier) from your external drive to whatever location you desire on your internal hard drive. It is recommended that you choose the default location for the iTunes folder, which is:
Mac: Finder > username > Music
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista: \Users\username\My Music\
Windows 7 or 8: \Users\username\Music\
3. While holding down the Option key on Mac or Shift key on Windows, open iTunes.
4. When the Choose iTunes Library message appears, click the Choose Library button.

5. Select the iTunes folder you just moved to the internal hard drive.
6. Click Choose on Mac OS X or Open on Windows.
7. Then choose the iTunes Library file inside.
Now your iTunes Library has been restored.

If you think the process is too complicated, you can also use FonPaw iOS Transfer to move the data on iTunes Library to new computer. This way can be much easier to help you move iTunes Library.

How to Enable/Disable Night Shift Mode on iOS 9.3

Apple has released the first beta of iOS 9.3 to developers. This will come with a great deal of new features including a number of 3D touch options for system apps. Here is the one tip about the Night Shift Mode on iOS 9.3. And if you have iOS 9.3 installed and you want to enable Night Shift mode on your device, here are the steps for you.

How to Enable / Disable Night Shift Mode on iOS 9.3

1. Navigate to the Setting > Display & Brightness on your device
2. Go to the Blue Light Reduction and Switch it to “On” Mode
3. Adjust the Light from Cooler to Warmer which is depending on your need

4. If you don’t the Night Shift Mode, you can just turn the Blue Light off.

Done, it’s really simple. After adjusting the light, you can schedule the mode on iOS 9.3. Here are steps:

How to Schedule the Night Shift Mode

1. Navigate to Setting > Display & Brightness again
2. Go to the Schedule below the option Blue Light Reduction
3. Tap Schedule, you will have three choices: Off, From Sunset to Sunrise, Custom Schedule

4. You can choose From Sunset to Sunrise or choose a custom schedule and adjust the time by yourself according to the sunset/sunrise on your location.

What’s more, the Night Shift Mode can only be available for these devices:
iPod touch 6G, iPhone 5s, iPhone 6/6 Plus, iPhone 6s/6s Plus, iPad Air, iPad Air 2, iPad mini 2/3/4, iPad Pro

Night Shift will switch the color of the display to warmer light automatically so it could be easier to the eyes. The default bright light without Night Shift Mode can affect circadian rhythm. The mode activates whenever the phone detects that it’s sunset on your location. In the morning, the display will turn to normal light.

If you don't upgrade to iOS 9.3, you can refer to this: Upgrade to iOS 9 without Losing Any Data and make sure you have backed up your iPhone safely so that you won't lose your data for no reason.

Music Memos - Apple’s New App for Capturing Musical Inspiration

Recently, Apple releases a new music app for capturing users’ best songs ideas - Music Memos. Now you can get it on App Store. 

Recording the Best Music Ideas with an App

It's designed to be very simple and easy to use like the default app Voice Memos. When some especial music ideas strike to you, you can open the Music Memos to record high-quality, uncompressed audio through the built-in mic in your iPhone immediately. 

When you run the Music Memos, you will see the big record button in the middle. And there is no setting menu. There is only an instrument tuner on the top right of the interface. You can get to there by swiping up on the main screen or tapping the folder icon. 

Once you have finished the recording, you can send your records over to GarageBand (Apple's more powerful and feature-rich mobile recording app) for more polish.

For musician or someone who loves music, it can be a good tool to help you remember the good music ideas. And it will automatically analyze the basic arrangement and suggests chords you played for each track. Then you can hear how your music sounds with a realistic virtual drummer and bass player jamming along. Like writing a poem, writing music can be a long process. If you are interested with it, give it a shot. 

What’s more, our software FonePaw iOS Transfer is also designed to be a good music management tool. This  tool allows music lovers to make playlists for their iOS devices. And it can also transfer music from iPhone to computer or iTunes. So if you are interested with it, you can also give it a shot on your computer. 

Some iPhone Headphone Shortcuts You Need to Know

I am surprised by these shortcuts of the Apple EarPods. Now I can easily use my headphone to control the playing music or videos.

The Apple EarPods with Remote and Mic can be a microphone, volume buttons, and the center button, which lets you answer and end calls or control audio and video playback, even when iPhone is locked. You can control music, your calls and Siri.

Here is list of Apple EarPods shortcuts.

Firstly, use the center button to control music playback.

1. Pause/Play a song or video: Press the center button and press again to resume playback.

2. Skip to the next song: Press the center button twice quickly.

3. Return to the previous song: Press the center button three times quickly.

4. Fast-forward: Press the center button twice quickly and hold.

5. Rewind: Press the center button three times quickly and hold.

Secondly, use the center button to answer or make phone calls.

1. Answer an incoming call: Press the center button.

2. End the current call: Press the center button.

3. Decline an incoming call: Press and hold the center button for about two seconds, then let go. Two low beeps confirm you declined the call.

4. Switch to an incoming or on-hold call, and put the current call on hold: Press the center button. Press again to switch back to the first call.

5. Switch to an incoming or on-hold call, and end the current call: Press and hold the center button for about two seconds, then let go. Two low beeps confirm you ended the first call.

Thirdly, use Siri or take pictures

1. Active Siri: Single click and hold down on the headset button to active Siri.

2. Make a request: Press and hold the center button.

3. Take a picture: Click the volume up button while the Camera app opens. That works well for taking selfies!

More tip: You can use our FonePaw iOS Transfer to play songs. And it’s a good assistant to help you manage music on your iOS devices. For example, the tool can easily help you transfer music from computer to iPhone. Hope you enjoy your mobile life!

Tips to Make Siri More Useful

Siri is Apple's virtual digital personal assistant on iOS devices. It can help you do something by commanding with your own voice. You can say “Hey Siri” to active the voice control on iOS 9. But many people don’t know that the Siri can help users do many things in their life. Most iPhone users would choose to turn it off and save battery.

After several years of improvement, Siri has been added many functions. And now if you make good use of it, you can make your iPhone smarter, and work more efficiently. For example, you can have Siri create reminders, take notes, set alarms, search for things and so on. Siri will also adapt to your personal language use as you use it more and more.

In this post, we will share the things that Siri can do with you which can make Siri more useful to you.

1. Searching for Things
For example, if you want to search a word, you can just open Siri and say "Hey Siri, help me search the word ***". The Siri will show the answer.

2. Change System Settings
For example, you can say “turn on Bluetooth" , “turn off WiFi", " turn on do not disturb mode", " open Airplane Mode" or go to some App settings. What’s more, you can also adjust the screen brightness by saying “Make the screen brighter or Dim the screen".

3. Recognize Shazam Songs
Let Siri hear the song you are hearing and she will call Shazam matching engine to recognize the songs and give you the name of it.

4. Create Reminders
We often forget something to do when we are busy. So, in this situation, call Siri to help you set reminders by simply saying “Remind me to ***” and Siri will add it to your Reminder app to your device.

5. Create Events
If you want to add something to your calendar, Siri can do that for you. Just call Siri to create an event titled *** at this time on this day and she’ll enter all that into your calendar for you.

6. Call People or Facetime with People
This one is very useful when trying to operate your device hands-free. You can use Siri to call people by simply telling it who you want to call. If you want to chat face-to-face with friends and family, you can also simply ask Siri to do it for you.

There are many other things that Siri can do. Like turn on a timer, play songs for you, make reservations, launch apps, find and read emails, perform some easy calculations, mapping, take notes, send or read text messages for you and more. Use Siri well, she will be your helpful assistant just like FonePaw iOS Transfer in your life. FonePaw iOS Transfer that can add, delete and transfer data between iOS and PC is also a good assistant for iOS users.
Anyway, hope you enjoy your mobile life with Siri.

How to Stop Apple Music from Automatic Renewal after Free Trial

Apple Music officially launched this year. And Apple gives everyone three-month trial of Apple Music. After three months, Apple will start charging your credit card on Apple ID with $9.99/month plan or the $14.99/month family plan. But if you don’t want to be an Apple Music membership after the three-month trial, you can just cancel the subscription or just turn off the auto-renewal on iTunes or on iPhone/iPad.

How to Stop Apple Music from Automatic Renewal

On iPhone, iPad, or iPod touch

1. Open Setting, and go to App and iTunes Stores

2. Tap your Apple ID and choose View Apple ID (You might need to sign in)

3. Get to the Subscriptions section and tap the Manage button

4. Choose Your Membership Apple Music Membership

5. Slide Auto-Renewal to Turn Off

On Mac or PC

1. Open iTunes on your Mac or PC

2. Click Sign In and enter your Apple ID

3. Go to Account Info and scroll to the Setting

4. To the right of Subscriptions, click Manage

5. Go to Apple Music Membership and turn Automatic Renewal off

Now you have turned off the automatic renewal successfully. What’s more, if your device has many songs, and you want to manage them well, you can use our product - FonePaw iOS Transfer to manage them. You can use it to share music in different iOS devices. You can also use to add, deleted and transfer music from iPhone to PC or from PC/Mac to iPhone. Hope you like it.